Management & Leadership Skills For New Managers And Supervisors (2-Day) Agenda
Seminar: ID# 1003777
Agenda
Day 1
How To Avoid "Beginner's Blunders"
- How to manage the mountain of information coming at you from every direction
- Tips on supervising people who are still your friends, but were your equals
- How to deal with the legacy left by your predecessor, whether you're walking in the shadow of a saint or a tyrant
- Diplomatic ways to gather intelligence about your work group
- How to establish a good working relationship with your own supervisor
- What you can do to minimize surprises
How Good Are Your Leadership Skills?
- "Bureaucracy basher," "expediter," and 6 other hats you'll wear
- Specific ways to strive for and achieve personal excellence as a leader
- What are your own goals? How to clarify your personal "vision and mission"
- Are you a leader or a manager? 4 unique qualities that distinguish one from the other
Your Role As A "Change Agent"
- How to ensure your team understands - and accepts - any top-down directive
- Ways to help others be proactive about change — so they feel more ownership and less like "victims" of change
- How to link lofty corporate goals to the people who do the actual work
Day 2
How To Hire, Train, And Develop A Top-Notch Staff
- How to come up with a list of qualities that defines your "ideal" candidate
- The kind of questions to ask in an interview — and answers to look for
- Common delegation traps every new manager must avoid
- Tips on matching the person to the job
- Ways to monitor delegated work without coming across as a meddler
Mastering The Art Of Motivation
- Goal-setting tips: how to set targets people believe in and will work toward
- How to use appraisals to reward success, correct subpar performance, and re-energize efforts
- The 5 elements of effective discipline: ways to use corrective measures without destroying the willingness to change
- How to deal with reprimands, warnings, and dismissals
How To Say What You Mean - And Mean What You Say
- The best ways to project authority without being overbearing
- What are you secretly saying? How to recognize the "red flags" of body language
- Quick tips on becoming a better listener
The Power Of A Positive Attitude
- How attitude affects team performance — assessing your group's present outlook
- What to do when negativity creeps into your group or into your own thinking
- Where attitudes come from, what feeds them, and how to control their impact
Order:
Management & Leadership Skills For New Managers And Supervisors (2-Day)
Pricing: $349.00
To order this product, find a location and date that is convenient for you under the "
Venues/Dates" tab.